• Designed by insiders, inflicted on everyone else An email from a trusted sender has gone to Junk again. I have rescued it before. More than once. Each time Outlook has smiled sweetly and assured me that future emails from this address will not be treated as junk. Yet here it is again, sitting in Junk…

    Read more: Built for them. Broken for us.

  • We agree to terms we don’t read so we can use things we don’t fully understand. We consent to things we neither read nor meaningfully have the power to refuse — but it is called agreement. You know what I mean. The long-awaited gadget or device arrives on the doorstep. You rip open the packaging,…

    Read more: Take it or leave it.